Privacy Statement
What we need
In the conduct of business with you we will need to collect information about you which includes, but is not limited to:
Your name, email address, address, date of birth, provisional driving license number, payment method and telephone contact number(s).
We will not collect any personal data from you that we do not need for providing and overseeing the services that we will provide to you.
What we do with it
We will use this information to ensure that our services are suitable for your circumstances. All the personal data we hold about you will be processed in the United Kingdom and may also be disclosed to selected third parties such as HMRC where there is a legal requirement to do so.
In order to process your application we will supply your personal information to the DVSA in order to check your license. We do this to assess your license is valid, and there are no penalty points on it preventing you from driving. Failure to provide relevant information will mean that we will not be able to provide a service for you.
Please be aware that your information may be stored on a cloud-based system whose services are located within the European Union.
Sensitive Personal Data
While doing business with us you may either directly or inadvertently provide us with information about your health conditions, religious beliefs or sexual orientation. This type of information is known under the law as “special category information” (you may also know this as “sensitive personal data”). We do not require or process this information for any purpose, nor will we actively seek to receive it.
Communications
Whilst we do take reasonable steps to keep information about you secure when in our possession we cannot guarantee the security of any information you disclose on-line. You accept the inherent security implications of providing information over the Internet and will not hold us responsible for any breach of security or disclosure of your information unless we have been negligent.
Your Responsibility
We rely upon the information you provide to us and any subsequent updates. You are responsible for telling us if this information changes. Failure to keep us up to date with any of the above may impact the quality of the services we provide to you.
Your Rights
Under the data protection legislation, you have several rights regarding the use of your personal data as follows:
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision-making and profiling
You may contact us at any point in respect of these rights. However, you should be aware that in some cases, such as restricting processing, this may result in us being unable to fulfil our contractual obligations to you, and we will therefore no longer be able to provide a service. You should also note that certain legal obligations will also take president over these rights.
How to complain about the use of your data
If you wish to raise a complaint about how we have handled your personal data, including in relation to any of the rights mentioned above, you can contact us at jenny@denyerdriving.co.uk and we will investigate your concerns.
If you are not satisfied with our response, or believe we are processing your data unfairly or unlawfully, you can complain to the Information Commissioner’s Office (ICO). You can find further information about the ICO and their complaints procedure at the following link https://ico.org.uk/concerns.
Cookie policy
Cookies are small text files that are placed on your computer, mobile or other handheld devices (such as ‘smart phones’ or ‘tablets’) by the websites you visit. As you browse cookies are used to ‘remember’ when your computer or device accesses this website.
The cookies used on our sites do not contain any personally identifiable information about you. We are committed to protecting your information. Our site uses cookies to allow us to analyse how our visitors use our sites and to help us provide a better experience for our visitors. It includes information about pages viewed and your journey around the website. These are called Analytics Cookies. They provide anonymous data about how our visitors use our site. They use a persistent cookie so they can count return visits. No personally identifiable data is collected about you.
More information about cookies can be found on the website https://ico.org.uk/for-the-public/online/cookies
Cookie consent
By continuing to use our site, you are giving implied consent to the placement of cookies on your device. If you wish to block the cookies from this site please use your browser settings to do so. How to do this will differ from browser to browser please follow this link for instructions https://ico.org.uk/for-the-public/online/cookies.
The site from the link above also gives details on how to delete cookies from your computer. For information on how to do this on your mobile phone browser, please check your handset manual.